Learn how WELL can help promote health, safety and well-being for guests and staff.

The demand for health and safety in hospitality is the highest it’s ever been.

• Nearly 75% of travelers said that third-party certified sanitation reviews would offer them a sense of security. 
• Nearly 85% of travelers said their travel decisions will depend on the communications they receive from hotels about safety, while 40% reported dissatisfaction with current communications. 
• Hospitality workers are quitting their jobs at a rate more than twice the national average. 
• 86% of global consumers expect brands to advance social and environmental issues.

The hospitality sector has a tremendous opportunity to utilize WELL as a tool to promote health, safety and well-being for guests and staff. With WELL, you can put your guests at ease and instill confidence with scientifically-proven strategies, build a culture that supports employee health and retention, demonstrate your brand’s leadership through marketing materials, align with corporate ESG initiatives and gain international recognition.

No matter the size of your organization, WELL has programs that allow you to make impactful changes to the health and well-being of your employees and guests. 

• WELL at Scale supports you as you leverage proven, evidence-based strategies to enhance human and social capital performance and reporting across your entire portfolio.
• WELL for single locations provides the tools and framework needed to implement design, policy and operations solutions for individual locations to support human health, safety and well-being.
  • WELL Certification
    • Demonstrate your commitment to well-being by earning the highest pinnacle of health achievement across all 10 categories in WELL. 
  • WELL Health-Safety Rating: 
    • Leverage evidence-based, third-party verified pathway for addressing acute health threats, including COVID-19 and beyond.
  • WELL Equity Rating:
    • The WELL Equity Rating is a subset of strategies from the WELL Building Standard that empowers organizations to take action toward diversity, equity and inclusion goals while driving improvements in company culture and employee health. 

Learn more about the benefits WELL brings to the hospitality industry