Now that you have your documentation in order and know what to expect, it’s time to renew! 

Keep reading for an overview of the renewal flow.

Single locations

Multiple locations

1. Sign in to your WELL account.
2. Click the ‘Renew now’ button in your project workspace.
3. Re-sign the terms & conditions.
4. Go to the Locations tab to confirm locations. Once the locations list is confirmed (project teams can add/subtract locations at renewal), the renewal invoice will be generated in the 'Billing' tab based on the updated number of locations.
5. Pay the renewal invoice. You can also access the renewal invoice under the Billing tab in the project dashboard.
6. Access the renewal scorecard by navigating to the Scorecard tab in the project dashboard.
7. Upload ongoing data/maintenance reports as required based on the features achieved.
8. Go to the Documents tab to confirm documents and/or upload any new documents for the features.
9. Go to the Reviews tab and submit for preliminary documentation review (8-10 business days for single locations; 20-25 business days for multiple locations).
10. Once the preliminary review is complete, address review comments and submit for final documentation review (8-10 business days days for single locations; 20-25 business days for multiple locations).
11. Achieve renewal of your WELL Rating and communicate your achievement.