Learn about team member permission levels and roles

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To understand the different levels of access associated with each permission level, see the table below. Once you've read about the access granted by each permission level, learn how to add, modify or remove team members.

Project role (e.g. sustainability consultant, architect, etc.) does not have any impact on the access granted. It simply allows you to keep track of the different roles and responsibilities on your team.

In addition to the access/functionality listed below, the project administrator will be the point of contact for major project-related communications from IWBI (e.g., review return notifications, mid-review clarification requests, AAP/EP approval/rejection, etc.). 

In order to upload documents to individual subscribed locations within a WELL at scale account, team members other than the portfolio administrator must be added to each location. If you need to add team members to a large number of locations, submit a request from your account's Support tab.

Click the image below to enlarge if needed. The "WELL Certification" column refers to both Core and non-Core projects.

Find your program below to see what each permission level can do. "WELL Certification" includes both Core and non-Core projects.

  • WELL Certification

    Access/functionality Project admin Team manager Team member Marketing POC PTA (full) PTA (limited)
    Account
    Enroll project Yes Yes No No No No
    Delete unregistered project Yes No No No No No
    Send agreement Yes Yes Yes Yes Yes Yes
    Download agreement Yes Yes No No No No
    Pay invoice Yes Yes Yes Yes Yes Yes
    Edit invoice Yes Yes No No No No
    Estimated date submission popup Yes Yes No No No No
    Address info update popup Yes Yes No No No No
    Industry/sector info update popup Yes Yes Yes No No No
    Initiate recertification/renewal Yes Yes No No No No
    Team management
    Invite a team member Yes Yes No No No No
    Remove a team member Yes No No No No No
    Change the project administrator Yes No No No No No
    Edit roles and permissions of a team member Yes No No No No No
    Project management
    Overview Yes Yes Yes Yes Yes Yes
    Edit tab – access Yes Yes Yes Yes No No
    Edit tab – edit Yes Yes No No No No
    Profile tab – access Yes Yes Yes Yes Yes Yes
    Profile tab – edit Yes Yes No No No No
    Promotion tab Yes Yes Yes Yes Yes Yes
    Support tab Yes Yes Yes Yes Yes Yes
    Submit AAP/EP Yes Yes Yes Yes Yes Yes
  • WELL for residential

    Access/functionality Project admin Team manager Team member Marketing POC PTA (full) PTA (limited)
    Account
    Enroll project Yes Yes No No No No
    Delete unregistered project Yes No No No No No
    Send agreement Yes Yes Yes Yes Yes Yes
    Download agreement Yes Yes No No No No
    Pay invoice Yes Yes Yes Yes Yes Yes
    Edit invoice Yes Yes No No No No
    Initiate recertification/renewal Yes Yes No No No No
    Team management
    Invite a team member Yes Yes No No No No
    Remove a team member Yes No No No No No
    Change the project administrator Yes No No No No No
    Edit roles and permissions of a team member Yes No No No No No
    Project management
    Overview Yes Yes Yes Yes Yes Yes
    Edit tab – access Yes Yes Yes Yes No No
    Edit tab – edit Yes Yes No No No No
    Profile tab – access Yes Yes Yes Yes Yes Yes
    Profile tab – edit Yes Yes No No No No
    Promotion tab Yes Yes Yes Yes Yes Yes
    Support tab Yes Yes Yes Yes Yes Yes
    Submit AAP/EP Yes Yes Yes Yes Yes Yes
  • WELL Ratings

    Access/functionality Project admin Team manager Team member Marketing POC PTA (full) PTA (limited)
    Account
    Enroll project Yes No No No No No
    Delete unregistered project Yes No No No No No
    Pay invoice Yes Yes Yes Yes Yes Yes
    Edit invoice Yes Yes No No No No
    Address info update popup Yes Yes No No No No
    Industry/sector info update popup Yes Yes Yes No No No
    Initiate recertification/renewal Yes Yes No No No No
    Team management
    Invite a team member Yes Yes No No No No
    Remove a team member Yes No No No No No
    Change the project administrator Yes No No No No No
    Edit roles and permissions of a team member Yes No No No No No
    Project management
    Edit tab – access Yes Yes Yes Yes No No
    Edit tab – edit Yes Yes No No No No
    Profile tab – access Yes Yes Yes Yes Yes Yes
    Profile tab – edit Yes Yes No No No No
    Promotion tab Yes Yes Yes Yes Yes Yes
    Support tab Yes Yes Yes Yes Yes Yes
    Submit AAP/EP Yes Yes Yes Yes Yes Yes
    Locations tab – access Yes Yes Yes Yes Yes Yes
    Add new locations Yes Yes No No No No
    Archive a location* No No No No No No
    Create new subsets Yes Yes No No No No
    Edit existing subsets Yes Yes No No No No
  • WELL at scale

    Access/functionality Project admin Team manager Team member Marketing POC PTA (full) PTA (limited)
    Account
    Subscribe WELL at scale account Yes Yes No No No No
    Delete unsubscribed WELL at scale account Yes No No No No No
    Send agreement Yes Yes Yes Yes Yes Yes
    Download agreement Yes Yes No No No No
    Pay invoice Yes Yes Yes Yes Yes Yes
    Edit invoice Yes* Yes* No No No No
    Address info update popup Yes Yes No No No No
    Industry/sector info update popup Yes Yes Yes No No No
    Team management
    Invite a team member Yes Yes No No No No
    Remove a team member Yes No No No No No
    Change the project administrator Yes No No No No No
    Edit roles and permissions of a team member Yes No No No No No
    Project management
    Edit tab – access Yes Yes Yes Yes No No
    Edit tab – edit Yes Yes No No No No
    Profile tab – access Yes Yes Yes Yes Yes Yes
    Profile tab – edit Yes Yes No No No No
    Support tab Yes Yes Yes Yes Yes Yes
    Submit AAP/EP Yes Yes Yes Yes Yes Yes
    Locations tab – access Yes Yes Yes Yes Yes Yes
    Add new locations Yes Yes No No No No
    Edit existing locations Yes Yes No No No No
    Archive a location No No No No No No
    Create new subsets Yes Yes No No No No
    Edit existing subsets Yes Yes No No No No

    * Except the initial WELL at scale invoice.

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