After your organization has achieved a feature with a verification method of On-going maintenance report or on-going data report, you must upload documents every 12 months to prove continued compliance with the feature part requirements. The process differs slightly depending on the verification method.

Feature parts that require on-going maintenance reports

• • A12.1 Implement Particle Filtration

  • A13.1 Improve Supply Air

  • A14.1 Implement Ultraviolet Treatment for HVAC Surfaces

  • W03.2 Implement Legionella Management Plan

  • W07.3 Implement Mold and Moisture Management Plan

  • W09.1 Implement Safety Plan for Non-Potable Water Capture and Reuse

• • A12.1 Implement Particle Filtration

  • A13.1 Implement Carbon Filtration

  • A14.1 Implement Ultraviolet Air Treatment

  • A14.2 Manage Condensation and Mold

  • W05.2 Filter Drinking Water

  • W09.1 Implement Safety Plan for Non-Potable Water Capture and Reuse

• • Feature 05 Air Filtration – Part 3 (Precondition for all project types) 
  • Feature 06 Microbe and Mold Control – Part 1b (Precondition for all project types
  • Feature 23 Advanced Air Purification – Part 3 
  • Feature 36 Water Treatment – Part 4

• • SA2 Assess and Maintain Air Treatment Systems

  • SA3 Develop Legionella Management Plan

  • SA5 Manage Mold and Moisture

Feature parts that require on-going data reports 

• • A01.5 Measure Air Parameters

  • A08.1 Install Indoor Air Monitors

  • W03.1 Monitor Chemical and Biological Water Quality

  • W05.1 Assess and Maintain Drinking Water Quality

  • V09.1 Offer Physical Activity Incentives

  • T01.2 Measure Thermal Parameters

  • T06.1 Monitor Thermal Environment

  • X08.1 Select Materials with Enhanced Chemical Restrictions

  • C04.2 Administer Survey and Report Results

  • C05.1 Utilize Enhanced Survey

  • C05.2 Utilize Pre- and Post-Occupancy Survey

  • C05.4 Facilitate Interviews, Focus Groups and/or Observation

• • A01.5 Measure Air Parameters

  • A08.1 Install Indoor Air Monitors

  • W03.1 Monitor Chemical and Biological Water Quality

  • W02.7 Monitor Water Contaminant Parameters

  • W05.1 Test and Display Water Quality

  • V11.2 Promote Participation Awareness

  • T01.2 Measure Thermal Parameters

  • T06.1 Monitor Thermal Environment

  • C03.2 Administer Survey and Report Results

  • C04.1 Select Enhanced Survey

  • C05.2 Utilize Pre-Occupancy Survey and Report Results

  • C05.4 Facilitate Interviews, Focus Groups and/or Observation

• • Feature 86 Post-Occupancy Surveys – Part 2 (Precondition for New & Existing Buildings, New & Existing Interiors, and Educational Facilities)
  • Feature 18 Air Quality Monitoring and Feedback – Part 1 
  • Feature 35 Periodic Water Quality Testing – Part 1

• • SA4 Monitor Air and Water Quality

• • PM1 Measure Air Parameters

  • PM2 Install Indoor Air Monitors, section 2: Reporting & maintenance

  • PM4 Monitor Thermal Environment, section 2: Reporting & maintenance

  • PM6 Assess and Maintain Drinking Water Quality

  • PX1 Occupant Survey, Part 2 Administer Survey And Report Results, section 2: Result reporting

  • PX2 Utilize Enhanced Survey, section 2: Result analysis and reporting

  • PX3 Utilize Pre- and Post-Occupancy Survey, section 2: Result analysis and reporting

  • PX4 Facilitate Interviews, Focus Groups and/or Observation, section 2: Result analysis and reporting

   

• • EE3 Administer Basic Survey, Part 2 Administer Annual Survey And Report Results, section 2: Result reporting

  • EE4 Utilize Enhanced Survey, section 2: Result analysis and reporting

  • EE5: Facilitate Interviews, Focus Groups, and/or Observations, section 2: Result analysis and reporting

  • EE6 Administer Baseline and Annual Surveys, Part 1 Conduct Baseline Surveys, section 2: Result analysis and reporting

On-going maintenance reports

On-going maintenance reports are an audited verification method. To upload your annual maintenance reports, follow the instructions below.

1. Open your WELL at scale account and go to the Scorecard tab.

2. Find the feature you would like to upload documents for and open the Verification section for that feature.

3. Click the text next to the upload button to see which locations require audit documentation.

4. When you’re ready to upload, click the Upload button and follow the standard document upload process.

On-going data reports

Like on-going maintenance reports, on-going data reports are also an audited verification method; however, the process is different.  For on-going data reports:

1. Select your own audit locations for on-going data reports. The number of required audit locations is equal to the square root of the number of locations that have achieved the feature, rounded down. You do not need to indicate which locations were chosen on your Scorecard. Use the same locations each year, adding locations as necessary when additional locations achieve the feature.

2. Prepare documentation showing that you meet the requirements at each of your chosen audit locations.

3. Upload your audit documents to all locations that have achieved the feature, clearly indicating within the document the name and ID of the locations you have chosen as audit locations.

See below for an example:

This organization has achieved A01.5, which requires on-going data reports, at 7 locations. This means 2 locations must provide audit documentation (√7=2.65, rounded down to 2). You may choose any 2 locations from the 7 that have achieved the feature to provide audit documentation. 

Click the text indicating how many locations achieved the feature to see the list of locations that have achieved the feature.

In this example, we will choose to prepare documentation for Example location 1 and Example location 2. We will then upload the completed documents to all 7 locations.

Frequently asked questions

• No, in years where recertification performance verification is conducted, projects can use performance verification results to satisfy both performance testing and certain ongoing testing requirements.
  
  Projects can use performance test results as ongoing annual tests. For features that require quarterly or semi-annual testing, performance test results can be applied to the quarter or half in which testing occurs. Projects should include a copy of any performance test results within the required ongoing data report.
  
  This guidance also applies to projects approved to collect reduced sampling for recertification.
  
  The following feature parts can use performance test results from other parts as ongoing test results.

  WELL v1

  • Feature 35, Part 1

  WELL v2 pilot

  • A01.5
  • W01.3
  • W02.7
  • W05.1
  • T01.2

  WELL v2

  • A01.5
  • W03.1 – Note separate pH testing must also be conducted.
  • W05.1 – Note separate pH and TDS testing must also be conducted.
  • T01.2