This article identifies some of the most common reasons that documentation for feature L02.1 - Provide Visual Acuity - is marked as pending in preliminary documentation review (WELL Certification) or round 1 (WELL at scale) reviews. This guidance does not include all possible reasons for a pending status, but provides information and context based on common review issues. 

Sample documentation is available for this feature part–be sure to reference this resource as you prepare your documentation. A technical document template is also available.

Missing Technical Document Requirements

Option 1 - Visual Lighting Design - requires a technical document demonstrating that “The illuminance thresholds take into consideration the tasks and the age groups of the occupants.” The most common reason for this feature part to be marked as pending is that project teams either do not include a technical document at all, or provide a technical document that does not fully meet the feature requirements. The technical document should include the information listed below. You may use the technical document template for this feature on your scorecard or in the standard as a guide.

• The lighting reference guideline used
• The tasks or activities considered for visual lighting design in the project
  • All tasks and activities regularly undertaken by occupants must be considered
• Illuminance criteria met for each task considered
  • If occupants with multiple ages ranges are present, the illuminance criteria for the oldest range may be considered
• Height of work plane or other target of illumination ranges for the majority of occupants

You must also provide a technical document that includes architectural drawings identifying the tasks performed in each room. 

The sample documentation for this feature part includes an example that can help guide you as you create your technical documentation.

Owner Letter of Assurance Issues

Be sure to check the verification method requirements for the option you have selected in your project’s addenda version. In addenda versions Q1-Q3 2023 and older, L02.1 Option 2 - Predetermined light levels requires an owner letter of assurance (LoA) rather than a technical document. 

For addenda versions that require a letter of assurance, make sure you completely fill out all required fields on the LoA. All LoAs must be fully completed and signed in order to confirm compliance with the part requirements.

Performance Testing Documentation Issues

The three common issues below are related to performance testing documentation. The Performance Testing Agent (PTA) is responsible for these steps. You can share this article with your PTA to avoid these common mistakes.

Missing Project Information and Performance Templates

The Performance Testing Agent must complete and submit a Project Information and Performance Template (PIP) as a General document when you submit for performance verification review. (or for WELL at scale projects only, assign the PIP template to each performance verification feature when you submit for review).

Incomplete supporting documentation for performance testing

The submitted performance testing results from the Performance Testing Agent must include the raw data files, equipment calibration certificates, and photos of the equipment setup. See Uploading performance testing results for more information.

Incomplete testing location documentation

Be sure that the Performance Testing Agent includes annotated floor plans that clearly indicate the locations where testing was conducted.