How to contact us

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Relevant to

Registered projects

Contact us using your project's Support tab for best results. This will allow us to associate your request with your specific project and more quickly address your questions.

  1. Sign in to your WELL account.
  2. Use the Projects menu to access your project.
  3. Open your Support tab.
  4. Click Get Help.The Support tab of a WELL account is open, with the Get Help button in the top right corner highlighted in a red box
  5. Fill in the details of your request and submit.The Get Help window is open. A dropdown asks what kind of question the user is submitting.

WELL AP requests

For requests related to the WELL AP program, send a detailed email to wellap@wellcertified.com.

Other requests

To submit a question or request not related to a registered project, visit the Contact Us page on our website and fill out the form at the bottom of the page.

The contact form on wellcertified.com asks for a user's contact information and question.
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