New to WELL at scale? If you’ve previously worked on a single location’s pursuit of WELL Certification and are now working with an organization pursuing WELL at scale, please review these key differences in process that are important to understand.
The table below provides a quick overview. For a comprehensive explanation, refer to the WELL Program Guidebook.
| WELL Certification for single locations | WELL at scale only | |
|---|---|---|
| Goals & scope | Must achieve all preconditions and minimum number of optimizations for WELL Certification | May submit any number of features for review in each review cycle - no requirements to pursue preconditions or minimum number of optimizations unless pursuing WELL Certification |
| Locations | One location |
5 or more locations May add or remove locations at any time except during an active review cycle |
| Addenda | Uses addenda version in effect at time of payment, may upgrade to later versions | New locations can use the existing subscription's addenda version instead of the most recent |
| Documentation and reviews | 1 overall review cycle (preliminary + final) |
2 review cycles per year with 2 rounds (preliminary + final) each Some documents can be shared between locations (e.g., policy documents) Documents may be uploaded to the WELL at scale account and assigned to individual locations Some documents may be audited and do not have to be uploaded for all locations |
| Performance verification |
Required Can be coordinated by IWBI or scheduled directly with a Performance Testing Provider (PTP) Must be submitted after documentation review (may request concurrent review) |
Optional (unless pursuing a performance-based feature, WELL Certification or the WELL Performance Rating Features verified by performance verification can be submitted individually (e.g., only submit Air features in one review cycle) Can be coordinated by IWBI or scheduled directly with a Performance Testing Provider (PTP) May be submitted concurrently with documentation review |
| Recertification and renewal | Renewal every 3 years |
5 year subscription term for Portfolio subscribers, 1 year with automatic renewal for Enterprise No annual audit required for WELL Rating features |